We sit inside your operations for weeks, find where money leaks, and rebuild the process. Based in Lower Kihnstone, Scotland, working with owner-managed companies across the UK turning over £500k to £15m.
Book your diagnostic callHow we work
Most consultancies hand you a 90-page report and leave. We stay until the changes stick. Here is the sequence we follow with every client.
We interview your team, pull your last 24 months of management accounts, and map every revenue stream against its true cost to serve. No questionnaires. We sit in your office, watch how orders flow, and note where time disappears.
You receive a 6-page document (never longer) listing the three to five issues costing you the most money, ranked by how quickly each can be fixed. We include the maths so you can challenge every number.
We rebuild the broken process alongside your staff. If the problem is pricing, we restructure your rate card and test it with two live quotes. If it is operational, we redesign the workflow in your existing tools rather than selling you new software.
We track the financial impact of each change for 90 days. You get a monthly one-page scorecard showing what improved and what still needs attention. If the fix did not move the number, we adjust at no extra charge.
What we fix
We do not offer a menu of 40 services. These are the issues that show up repeatedly in owner-managed businesses between half a million and fifteen million in revenue.
Most companies we meet have not reviewed their pricing in two or three years. We benchmark every product line against cost-to-serve, competitor rates and customer willingness-to-pay data. The average margin lift in our first 30 engagements was 8.2 percentage points.
Profitable on paper, broke in practice. We renegotiate payment terms with your top 10 suppliers, tighten your debtor chasing cycle from 52 days to under 35, and set up a 13-week rolling cash forecast your finance person can maintain in a spreadsheet.
We map your order-to-delivery chain step by step, time each handover, and identify the two or three points where work stalls. In manufacturing clients, we have cut lead times by 20% to 35% without adding headcount.
When the MD, the ops manager and the sales lead each describe company strategy differently, growth stalls. We run a structured two-day off-site that produces a single-page plan everyone signs. No trust falls. Just hard conversations about priorities, numbers and who owns what.
Before you hire five people or sign a new lease, let us stress-test the plan. We model three scenarios (conservative, base, aggressive) against your current capacity, cash and management bandwidth. You will know exactly which constraint to solve first.
Proof
We measure success in pounds recovered, days saved and margins gained. These figures come from projects completed between 2022 and 2025.
Revenue £4.2m, net margin 3.1%. After a pricing audit and supplier renegotiation, net margin rose to 9.4% within five months. The owner used the extra cash to fund a second warehouse without external borrowing.
Order-to-invoice cycle was 47 days. We restructured the quoting process and removed a redundant approval step. The cycle dropped to 29 days, freeing £380k of working capital that had been trapped in work-in-progress.
Questions
A four-week diagnostic and implementation sprint runs between £6,500 and £12,000 depending on company size and complexity. We quote a fixed fee after an initial 45-minute call so there are no surprises. Ongoing monthly advisory retainers start at £1,200.
Yes. About a third of our clients are in northern England. We travel for the diagnostic week and handle the rest remotely through video calls and shared dashboards. We have also completed projects in Dublin and Amsterdam for UK-headquartered groups.
We work across sectors but have the deepest track record in food and drink distribution, professional services, light manufacturing and construction sub-contracting. The common thread is owner-managed businesses where the founder is still involved in daily operations.
No. We complement your existing advisors. Your accountant handles compliance and tax; we focus on operational profit improvement. We often work alongside part-time FDs and find the combination very effective because they bring financial rigour while we bring process change.
We track every intervention for 90 days. If a specific change has not moved the target metric, we revise the approach at no additional fee. In 14 years we have issued two partial refunds. Both were situations where external market shifts made the original plan obsolete, and in both cases we agreed the refund within a week.
Talk to us
Tell us what is going on in your business. We will reply within one working day with a suggested time for a 45-minute call. No obligation, no slide deck.
Visit us
995 Stacey Green, Lower Kihnstone, Scotland, EC7 0KA, United Kingdom
Ring us
+44 379 717 5603
Email
[email protected]
